To create your account choose the ?Register? link on the header navigational bar or use any of the links available on the home page.
When registering you will be asked to complete a short form which includes standard information such as your contact details, preferred login credentials etc.
Mandatory fields include:-
? Name
? City
? State/Province/county
? Zip/Post Code
? Phone Number
? Birthday
? Username & Password
? E-Mail address
? Confirmation of terms an conditions acceptance
Once registered you will receive E-Mail confirmation.
Should you encounter any registration difficulties please contact us.
Placing a bid on an item you are interested in couldn?t be easier, when viewing the item details page you will have two areas from where you can place your bid, one next to the item details and a second at the bottom of the page.
To place your bid simply enter the amount you wish to bid e.g. 50.00. Please note no currency symbols are required. The bid will be placed in the auction currency.
Once done you will be asked to review your bid and you will also be able to view vital item details such as the shipping conditions before confirming your bid. To submit your bid simply press the ?Place Bid? button.
If your bid is high enough to take the lead in the auction a confirmation message will be displayed to you, however if your bid has not taken the lead be it due to a higher proxy bid or not meeting the reserve price you will be invited to make a further bid.
Should you decide to retract your bid this can be done via the ?Current Bids? section of the member?s area.
You can also place a proxy bid, proxy bidding allows you to place your ?High Bid?. At all times you will only pay the lowest required bid should you win the auction. For example, if the current bid on an auction is 500.00 you can place a proxy bid of 2,000. Should you remain the only bidder you will only pay 500.00. However should the item receive other bids the site will automatically re-bid for you (upto 2,000 in this scenario) to ensure you remain in the lead.
To list your item simply click on the ?Sell? link found on the header navigational bar. The listing process is split up into several main sections, notably:-
- Category selection
- Item Details
- Auction Settings
- Shipping and Payment
- Listing preview
- Listing confirmation
The listing process is developed in such a way that you are guided through every step seamlessly.
The first part of the process is to choose the category you wish to list your item in, this can be revised at any time by using the ?Previous Step? navigation button.
Step two enables you to enter your item title and description, a full wysiwyg editor is in place to enable you to use HTML descriptions.
If you have a voucher code to redeem this can be entered just below the description field.
Moving on to step three, this is the biggest stage of the listing process. On this step you can set the following:-
? Auction type:-
Standard Auction
This is a single quantity auction
Dutch Auction
Dutch auction enables you to list a multiple quantity auction, for example if you have 100 pens to sell you can list all of these together in a single lot. Bidders will be able to select how many they wish to bid for.
? Currency:-
You can select your preferred auction currency using the drop down menu available
? Quantity:-
This field is only active if listing a Dutch auction, please see above for an explanation of this listing type
? Auction Starts At:-
This requires you to enter the minimum bid you are willing to accept, you can also set a reserve price to ensure you do not sell the item for this amount. Please see below for more information on this.
? Reserve Price:-
Enabling a reserve price affectively means you will not sell the item for less than the amount set, for example you can set the start price at 5.00 but only accept winning bids over 50.00, should a bid be placed for 49.99 the item will close without a winner.
? Buy out (if available):-
Buy out allows you to set an amount you are willing to sell the item for ? straight out. For example you can set the start price to 10.00 but offer interested parties the option to buy the item immediately for 100.00.
You can also list buy out only auctions, these auctions remove all bidding options meaning the listing can only be purchased for a set amount. To set a buy out only auction you need to set the buy out value to be exactly equal with the start bid.
? Offer-Range (if available):-
You can set a price bracket in which you are willing to listing to offer, for example if you set the price brackets from 15.00 to 100.00 interested parties will be able to offer you an amount within these brackets, you can opt whether to accept or decline these offers at any time via the members area.
? Bid increment:-
This option can be used to set your own custom bid increment if preferred.
? Item featuring (if available):-
The following options are available to you (fees may apply), these will highlight your item on site to ensure they reach more visitors:-
? Home page featured
? Category featured
? Bold text
? Highlighted background
? Set start/end time:-
You can either opt to list your item right away and set a defined number of days for it to be live for or you also have the option to define your own custom start/end time.
? Private Auction:-
Private auction will hide the bidders identity on the item details page
? Image upload:-
To accompany your item you can either upload images from your local computer or enter the URL of an image(s) hosted elsewhere
? Media upload:-
In addition to images you can also upload media files, please note only .avi/.mpeg/.mov are supported.
? Auto Re-List
For convenience you can opt to have your items automatically re-listed for you, options are available to allow you to select whether the item should be re-listed if sold and how many re-list attempts should be made.
On the next step you can set your shipping and payment preferences including your shipping rates and available methods of delivery.
Proceeding on, you can then review the listing and make changes if required, please note you can still edit your listing once live via the members area.
The final step provides you with listing confirmation.
How to Add Pay Options Like Paypal, Moneybookers, Google etc
Log In to your account, click on My Account and then click on
Personal Information
Just below personal information and password there is Direct Payment
Settings, here you may add your personal emails and information to a
massive eight (8) different pay option now integrated into your pay options.
These are: Paypal, Moneybookers, Paymate, Google Checkout,
Worldpay, 2Checkout, Authorize.net and Nochex.
Make sure once you have added the relevant information you click on
'Update' and ALL the pay options will magically appear ready for you to
get paid instantly and hence speeding up the whole process as many of you
who have done this already know. If the option is available you can use ?Buy Out? to purchase the item immediately without having to place a bid. Some sellers offer such an option which can be used at any time until a bid has been placed over any applicable reserve price.
The ?Buy Out? option will appear on the item details page, you will be asked to confirm your intention to buy out the item before the sale is concluded. Buy out?s cannot be retracted.
The auction watch features notifies you of newly listed auctions which contain keywords you have chosen. For example if you are looking for a new Digital Camera you could enter in those keywords from within your members area area. Each time a new auction is listed containing those keywords you will be notified via email.
Buying an Item
We can only advise you as to how to proceed with your purchase as most seller's are very genuine however there are an element of unscrupulous people who live off the desire of others to find and buy a bargain online.
Safe Payments
How to pay safely, does the seller use Paypal with ability to claim back if required or items not as desired or item does not arrive?
Can you pay by Credit Card so if item does not arrive you can charge back your card?
Is there any other form of safe way to pay I can use so I can claim in the event something happens.
Western Union - Money Orders - Personal Checks
These are all ways on how to pay and quickly lose your money. If a user does not have any other way for you to pay then proceed with caution, check their feedback carefully or seek a second opinion.
DO NOT be afraid to ask us also if the user has had any issues you should be made aware of.
As always, Buyer Beware, we are only a conduit between you and the seller and we are trying constantly to improve the security of your purchases
Account Suspended - Why?
Have you suddenly found your account suspended and are not sure why?
The system automatically shuts down accounts who have gone over the allowed $15 debit allowed. A number of you do not seem to fully understand what debit is so here goes:
Debit, is a whereby we allow you credit against your account if you run up fees not yet paid for.
The Dictionary says:
Debit is the opposite of credit. In common use the phrase 'debit my account' is an instruction to charge a sum of money against the account.
ThaisapphireVIP Billing System
Our system will invoice you and as long as this invoice is paid on time your account stays open.
Secondly, if your account has been suspended by the system simply pay the amount owed and your account will be reinstated.
Finally, we are being very fair by allowing you to operate whilst owing us money, for those who do not pay their invoices on time we are going to switch to a 'pay as you go' system which is then fairer for both parties.
We are sure you understand why we are doing this as we have bills to pay also, after all, you are only charged if you have already used our enhanced services and/or have made a sale.
